A hotel is more than just a place to stay when far from home. It can be a convenient gathering place for parties or a place to go for peace and quiet. Some people go to hotels just to be pampered for a little while and not have to deal with cleaning or housekeeping. With that in mind, here are some amenities you should offer in your hotel to improve your guests’ experience and entice them to keep coming back.
- Ice Machine
It’s almost a cliché, but since hotel guests either don’t have the capability to make ice in their own rooms or don’t have time to wait for it to form, an ice machine is frequently considered an essential. To keep your guests happy, make sure the machine is operational at all times with commercial ice machine repair Atlanta GA.
- Free Wi-Fi
Wi-Fi isn’t just essential for people on business trips or taking working vacations anymore. Even people who are traveling and staying with you purely for pleasure want to stay connected, posting photos on social media, etc. Wi-Fi is regarded as a necessity of life, and some guests will be very upset if it is unavailable or if they have to pay for it.
- Free Breakfast
More and more hotels and motels are offering at least some breakfast option to their guests, whether it’s hot or cold, served in a common area or prepared by the guests in their rooms. It’s one less thing that your guests have to plan ahead and budget for, and most are very appreciative of that fact.
- Pillow Options
Some people have very strong preferences as to the material that their pillows are made of. Some have allergies and require that their pillows be of a specific material or at least not made of something that could trigger their symptoms. The more pillow options you can offer, the happier your guests are likely to be.
In addition to amenities, you can also attract and retain guests by maintaining a clean and well-kept facility and providing exemplary customer service.